We have a no return policy, which means you can't return your product once delivered.
You can cancel the order before it is processed for dispatch by contacting our support team at dnglobaldirect@gmail.com.
You can always contact us for any return question at dnglobaldirect@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us within 24 hrs of delivery, if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If you receive an item that is defective or damaged, please ensure that you make a video while opening the parcel. This video will serve as evidence and help us process your return or refund request efficiently.
