We have a no return policy, which means you can't return your product once delivered.
You can cancel the order before it is processed for dispatch by contacting our support team at dnglobaldirect@gmail.com.
You can always contact us for any return question at dnglobaldirect@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us within 24 hrs of delivery, if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If you receive an item that is defective or damaged, please ensure that you make a video while opening the parcel. This video will serve as evidence and help us process your return or refund request efficiently.
Magic Care 30-Day Result Guarantee Policy
100% Money Back Guarantee
At Magic Care, we stand behind the quality of our products. If you use the product as directed and do not experience satisfactory results within 30 days of purchase, you may be eligible for a 100% refund
How It Works
Purchase any eligible Magic Care product.
Use the product regularly as per the recommended instructions for at least 30 days.
If you are not satisfied with the results, contact our customer support team within 30 days of purchase to request a refund.
Refund Requirements
To qualify for a refund, customers must:
Submit a refund request within 30 days of purchase.
Provide a valid purchase invoice or receipt.
Provide photographs of the product and remaining quantity if requested.
Confirm that the product was used according to the recommended instructions.
Refund Process
1. Contact Magic Care Customer Support.
2. Share your order details and proof of purchase.
3. Our team will review your request.
4. Once approved, the refund will be processed through the original payment method or an agreed alternative method.
Important Notes
Individual results may vary from person to person.
The guarantee applies only to products purchased from authorized Magic Care stores, distributors, or official channels.
Magic Care reserves the right to verify product usage and purchase details before approving a refund.
Only one refund claim per customer per product may be accepted.
Contact Us
Magic Care Customer Support
Head Office: 7272939314
Email: Dnglobaldirect@gmail.com
Try Magic Care risk-free. If you don't see satisfactory results within 30 days of proper use, we'll refund your money.✨
Disclaimer : This guarantee does not promise specific medical, cosmetic, or health outcomes. Results vary based on individual factors.
